Outage in DigitalOcean

Payments via Cloud Control Panel

Resolved Minor
June 30, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

As of 04:00 UTC, our Engineering team is investigating an issue with payments using third-party provider. During this time, you may experience timeouts/failures when trying to submit payments. We apologize for the inconvenience and will share an update once we have more information.
Components affected
DigitalOcean Billing DigitalOcean Global
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/30/2022 05:27AM

Our Engineering team is Monitoring the deployed fix for the issue with Payments on the Cloud Control Panel. As of 04:56 UTC, users should no longer experience timeouts/failures when submitting Payments. We will post an update once we confirm this incident is fully resolved.

IDENTIFIED almost 2 years ago - at 06/30/2022 05:13AM

Our Engineering team has identified the issue that was affecting payments on the Cloud Control Panel and has implemented a fix. We are currently assessing the impact and will post an update once we have more information.

INVESTIGATING almost 2 years ago - at 06/30/2022 04:15AM

As of 04:00 UTC, our Engineering team is investigating an issue with payments using third-party provider. During this time, you may experience timeouts/failures when trying to submit payments. We apologize for the inconvenience and will share an update once we have more information.

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