Outage in DispatchIt

Claimed orders are not seen in the mobile app

Resolved Minor
January 23, 2024 - Started 3 months ago - Lasted about 6 hours

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Outage Details

Claimed orders are not seen in the mobile app for some drivers. We are currently investigating this incident.Next update: 30 minutes
Components affected
DispatchIt Mobile App
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 01/23/2024 03:16PM

Claimed orders are not seen in the mobile app for some drivers. We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING 3 months ago - at 01/23/2024 03:45PM

We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING 3 months ago - at 01/23/2024 04:18PM

We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING 3 months ago - at 01/23/2024 04:53PM

We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING 3 months ago - at 01/23/2024 05:30PM

We are currently investigating this incident.Next update: 60 minutes

INVESTIGATING 3 months ago - at 01/23/2024 06:31PM

We are currently investigating this incident.Next update: 60 minutes

Latest DispatchIt outages

Increased Application Latency - 27 days ago
❗️Attention: ATu0026T National Outage - 2 months ago
Delays in Smart Order Matching, Order Assignment and Order Releases - 6 months ago
Increased intermittent errors connecting to web backend - 8 months ago
Some drivers are experiencing Android app crashes - 8 months ago

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