Number of Incidents
1 outages
Since last incident
2 days
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Minor · 2 days ago · lasted about 6 hours
Degraded Categorization of non-English Websites
We are investigating an issue with our translator, which effects new categorizations of non-English websites. DNS query performance and API performance is normal.
Minor · about 1 month ago · lasted about 3 hours
Intermittent Login Failure to DNSFilter App
We are currently investigating an issue that is causing intermittent log in failures to the DNSFilter app. We will provide updated status as soon as possible.
Minor · about 2 months ago · lasted about 12 hours
We have identified an issue with delays in API operations due to a sync error, and have initiated a resync of the affected nodes. API-driven changes such as modification to filtering policies are currently delayed. DNS query performance is normal. Contact our support team at support@dnsfilter.com if you are in need of assistance.
Major · 2 months ago · lasted about 1 hour
Increased DNS Latency in New York Region
Our engineering team is currently investigating an issue that is causing DNS resolution issues in the New York region and is currently working to implement a fix to resolve this problem. Updated status will be provided as soon as possible.
Minor · 3 months ago · lasted about 5 hours
Our team is currently investigating an issue where some dynamic DNS hostnames are not being updated in a timely manner. Customers who use static IP addresses and roaming clients are not affected. DNS resolution and API functionality remain normal worldwide.
Major · 4 months ago · lasted about 2 hours
Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.
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