Outage in dotdigital

Black Friday email processing

Resolved Minor
November 26, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

Need to monitor dotdigital outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including dotdigital, and never miss an outage again.
Start Free Trial

Outage Details

Hey folks! Black Friday is the biggest email sending day of the year (as you know). Many more emails are being sent around the world by everybody, which means it can take a little extra time to process them (when compared to a normal day). Our platform is already equipped to manage the additional volumes we’re expecting to see today. We want to reassure you campaigns will complete successfully and there’s no additional actions you need to take. It’s important to mention. When emails leave our mail servers and are accepted by the receiving mail servers (at gmail, Hotmail, yahoo, etc), they need to pass through their infrastructure and filtering before arriving into recipient inboxes. Receiving mail servers are processing vastly elevated volumes today, which may take them longer than usual.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 11/26/2021 10:17AM

Hey folks! Black Friday is the biggest email sending day of the year (as you know). Many more emails are being sent around the world by everybody, which means it can take a little extra time to process them (when compared to a normal day). Our platform is already equipped to manage the additional volumes we’re expecting to see today. We want to reassure you campaigns will complete successfully and there’s no additional actions you need to take.
It’s important to mention. When emails leave our mail servers and are accepted by the receiving mail servers (at gmail, Hotmail, yahoo, etc), they need to pass through their infrastructure and filtering before arriving into recipient inboxes. Receiving mail servers are processing vastly elevated volumes today, which may take them longer than usual.

The easiest way to monitor dotdigital and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime