Outage in DrChrono

Site Outage

Resolved Major
April 05, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

DrChrono is currently inaccessible. We will provide an update here as soon as possible.
Components affected
DrChrono onpatient iPhone PHR DrChrono drchrono iPad EHR DrChrono www.drchrono.com Public Website DrChrono drchrono iPad Check-In Kiosk Application DrChrono drchrono.com DrChrono Telehealth Platform DrChrono onpatient.com

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 04/06/2022 01:48AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 3 years ago - at 04/06/2022 12:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 04/06/2022 12:33AM

DrChrono is currently inaccessible. We will provide an update here as soon as possible.

Latest DrChrono outages

AWS Ongoing Issues - 8 days ago
Disruption in Service - 3 months ago
Eligibility Check Disruption with Availity - 4 months ago
Electronic Prescription Generation Issue - 5 months ago
Appointment Reminders Issue - 5 months ago

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