Outage in Duda

Incident: Some widgets are not loading

Resolved Minor
June 23, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue that is causing some widgets in editor and live site not to be displayed. Among the affected widgets: Accordion, Whatsapp. We are working on fixing the issue as quickly as possible.
Components affected
Duda Editor Duda Responsive Sites
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/23/2022 10:15AM

A fix has been implemented. We are monitoring the platform

IDENTIFIED almost 2 years ago - at 06/23/2022 09:45AM

Some widgets are still not working correctly. We are working to fix it.

MONITORING almost 2 years ago - at 06/23/2022 08:39AM

The issue has been fixed. We are monitoring the platform while we continue to investigate the root cause of the issue.

IDENTIFIED almost 2 years ago - at 06/23/2022 08:29AM

We have identified an issue that is causing some widgets in editor and live site not to be displayed. Among the affected widgets: Accordion, Whatsapp.

We are working on fixing the issue as quickly as possible.

Latest Duda outages

Investigating reports of some storefront components being unavailable - about 2 months ago
Investigating error message when loading sites in Editor - 5 months ago
Errors when performing actions in editor and dashboard - 5 months ago
Investigating reports of degraded editor performance including inability to republish sites - 6 months ago
Investigating reports of form response notification emails blocked - 7 months ago

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