Outage in Duo Security

All Deployments: Small Number of Failed SSO Authentications

Resolved Minor
January 12, 2023 - Started over 1 year ago - Lasted 29 minutes
Official incident page

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Outage Details

We have identified an issue that caused .01% of authentications to fail for customers using Duo SSO over the last 36 hours. The issue was present on all deployments for a short time, but we have implemented and rolled out a fix. No additional failures have been observed since the fix was deployed. We are continuing to monitor the situation to ensure the issue does not recur.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/12/2023 10:09PM

The issue causing a small number of Duo SSO authentication failures has been confirmed as resolved. All services are operational at this time.

MONITORING over 1 year ago - at 01/12/2023 09:41PM

We have identified an issue that caused .01% of authentications to fail for customers using Duo SSO over the last 36 hours. The issue was present on all deployments for a short time, but we have implemented and rolled out a fix. No additional failures have been observed since the fix was deployed. We are continuing to monitor the situation to ensure the issue does not recur.

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