Is ecobee Down? ecobee status is operational

 

Latest ecobee Official Outages

We continuously monitor the official ecobee status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ecobee outages.

1 Outages in the last 7 days
1 Outages in the last 30 days
2 Days since last incident

Major Resolved · 2 days ago · lasted about 5 hours

Interruption to SmartCamera Online Services

We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera live feed and video cannot be recorded with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

Major Resolved · about 1 month ago · lasted about 3 hours

Interruption to SmartCamera Online Services

We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera live feed and video cannot be recorded with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

Major Resolved · about 2 months ago · lasted 1 day

Interruption to ecobee.com

It looks like we’re experiencing an outage on www.ecobee.com. Thanks for your patience as we work to get things back up and running as soon as possible. Stay tuned for updates.

Major Resolved · about 2 months ago · lasted 38 minutes

Interruption to ecobee Mobile Services

It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.

Major Resolved · 3 months ago · lasted 34 minutes

Interruption to ecobee Smart Security Online Services

We’ve received reports of ecobee Smart Security Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to view their Activity Feed and are experiencing issues with Autopilot and Alerts. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

Major Resolved · 3 months ago · lasted about 4 hours

Interruption to Thermostat Online Services

Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

ecobee problems reported by users

User-reported problems for ecobee in the last 12 hours. It's a collection of user reports from different sources.

Crowdsourcing reports by DownReports

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What is ecobee?

ecobee designs intelligent thermostats, cameras, and sensors that work better together to improve everyday life.

Frequently Asked Questions

Is ecobee down right now? What is ecobee current status?
ecobee seems to be up and running. We've updated the status 2 minutes ago.
Was ecobee down today?
ecobee is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ecobee, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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