Is ecobee Down? ecobee status is operational
Latest ecobee Official Outages
We continuously monitor the official ecobee status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ecobee outages.
Major Resolved · 2 days ago · lasted about 5 hours
Interruption to SmartCamera Online Services
We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera live feed and video cannot be recorded with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Major Resolved · about 1 month ago · lasted about 3 hours
Interruption to SmartCamera Online Services
We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera live feed and video cannot be recorded with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Major Resolved · about 2 months ago · lasted 1 day
It looks like we’re experiencing an outage on www.ecobee.com. Thanks for your patience as we work to get things back up and running as soon as possible. Stay tuned for updates.
Major Resolved · about 2 months ago · lasted 38 minutes
Interruption to ecobee Mobile Services
It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
Major Resolved · 3 months ago · lasted 34 minutes
Interruption to ecobee Smart Security Online Services
We’ve received reports of ecobee Smart Security Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to view their Activity Feed and are experiencing issues with Autopilot and Alerts. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Major Resolved · 3 months ago · lasted about 4 hours
Interruption to Thermostat Online Services
Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
ecobee problems reported by users
User-reported problems for ecobee in the last 12 hours. It's a collection of user reports from different sources.
ecobee Components Status
Check the current status of the components
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What is ecobee?
ecobee designs intelligent thermostats, cameras, and sensors that work better together to improve everyday life.
Frequently Asked Questions
- Is ecobee down right now? What is ecobee current status?
- ecobee seems to be up and running. We've updated the status 2 minutes ago.
- Was ecobee down today?
- ecobee is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with ecobee, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with ecobee and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor ecobee outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring ecobee and get alerts in real-time when ecobee has outages.
- Why use IsDown instead of ecobee status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.