Is ecobee Down?

ecobee Status is Up and Running

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Monitor ecobee status and all your services in one dashboard

Don't miss when your services are down. Instant notifications in email, Slack, or Discord when a service is experiencing problems. Access to critical metrics and historical data for each of your services. Everything in one place.

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ecobee Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
1
Incidents in the last 30 days
Reports in the last 12 hours
20
days since last incident

Resolved Minor Interruption to Alexa Voice Service

We’re working hard to figure out why Alexa Voice Service is currently unavailable to some people. Thanks very much for your patience and apologies for any inconvenience this has caused. We’ll have an update for you shortly.

20 days ago

Resolved Minor Web Portal Unavailable

It looks like we’re experiencing an outage with the web portal. Thanks for your patience as we work to get things back up and running as soon as possible. We have pinned down the root cause and a fix is happening now.

2 months ago

Resolved Minor Interruption to Thermostat Online Services

Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

3 months ago

Resolved Major Interruption to Thermostat Online Services

Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

4 months ago

Resolved Minor Interruption to Switch+ Online Services

It’s smooth sailing from here, everyone. A solution’s been implemented and we’re keeping an eye on things to make sure we’re back to normal.

5 months ago

ecobee Components Status

Your team on top of the problems

There will be no more frantic searching for the source of the problem.

All of your service statuses in one location

In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.

Notifications of incidents in real time

We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Keep track of scheduled maintenance

Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Set the notification level for each service

Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

Integrate with your current workflows

Using Zapier or Webhooks, you can easily integrate notifications into your processes.

Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Multiple Profiles

Create one profile for each of your teams. One Dashboard and specific Notifications rules for each team.

Only receive notifications for specific components

Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

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all your essential services

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.

  2. Step 2 Select your services

    There are 1618 services to choose from, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

Frequently Asked Questions

Is ecobee down today?
ecobee seems to be up and running. We've updated the status 7 minutes ago.
I'm having issues with ecobee, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when ecobee is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when ecobee has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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