Is ecobee Down?
ecobee status is operational
Are you having problems?
Users are not reporting problems in ecobeeThe best way for teams to monitor ecobee and all third-party cloud services
ecobee problems reported by users
This chart provides user-reported problems for ecobee in the last 12 hours. It's a collection of user reports from different sources.
Latest ecobee Outages
We continuously monitor the official ecobee status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ecobee outages and possible affected you.
Minor Resolved · 4 days ago · lasted 29 minutes
Degraded Performance for Some Customers
Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
Minor Resolved · about 1 month ago · lasted about 2 hours
Interruption to Switch+ Online Services
Heads up: there seems to be an issue with Switch+ Online Services. The good news is your ecobee Switch+ will keep operating when you manually adjust it. The not-so-good-news? The app, web portal and third-party apps are temporarily impacted. Thanks for hanging in there. We’re working hard to find the cause of this issue as soon as possible.
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Minor Resolved · about 1 month ago · lasted about 2 hours
Interruption to ecobee Mobile Services
It looks like some people are experiencing an interruption to ecobee Mobile Services and Subscription Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
Minor Resolved · about 2 months ago · lasted about 1 hour
Interruption to Thermostat Online Services
Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
Minor Resolved · about 2 months ago · lasted 5 days
Interruption to ecobee Mobile Services
It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
Minor Resolved · 2 months ago · lasted about 23 hours
Interruption to Thermostat Online Services
Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
Minor Resolved · 2 months ago · lasted about 20 hours
Interruption to SmartCamera Online Services
We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to register their SmartCamera device. If you’ve already registered your SmartCamera, live feed is still available with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
ecobee Components Status
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Frequently Asked Questions
- Is ecobee down right now? What is ecobee current status?
- ecobee seems to be up and running. We've updated the status 3 minutes ago.
- Was ecobee down today?
- ecobee is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with ecobee, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with ecobee and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- ecobee outage? How can I monitor ecobee?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring ecobee and get alerts in real-time when ecobee has outages.
- Why use IsDown instead of ecobee status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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