Outage in Eleos Technologies

Partial Eleos Platform Outage

Resolved Minor
November 18, 2022 - Started over 2 years ago - Lasted 26 minutes
Official incident page

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Outage Details

We are experiencing a partial outage across the Eleos Platform. Users will an experience a mix of online and offline behavior - the app will queue work as if it's offline that it cannot proceed with because it can't reach the Eleos Platform. A large number of Eleos Platform API request will also fail. We are investigating the issue now, and will post here in 30 minutes with an update.
Components affected
Eleos Technologies API Eleos Technologies Dashboard Eleos Technologies Mobile Apps
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/18/2022 11:04PM

We have stabilized the system and error rates have fallen back within our normal range. Users should expect normal operation, and work done on the device (such as sending messages) will retry and be processed normally.

INVESTIGATING over 2 years ago - at 11/18/2022 10:39PM

We are experiencing a partial outage across the Eleos Platform. Users will an experience a mix of online and offline behavior - the app will queue work as if it's offline that it cannot proceed with because it can't reach the Eleos Platform.

A large number of Eleos Platform API request will also fail.

We are investigating the issue now, and will post here in 30 minutes with an update.

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