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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 3 minutes ago

Last known issue: 11 months ago

Latest Incidents

Last 30 days

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Resolved Empatica API Outage

We are investigating an issue with Empatica API being unreachable.

11 months ago Official incident report

Resolved Empatica API Outage

Empatica APIs are currently unavailable.

12 months ago Official incident report

Resolved Raw Data Download Under Required Maintenance

Raw Data Download is currently under required maintenance. Data export requests won't be lost and will be processed after the maintenance has been completed.

about 1 year ago Official incident report

Resolved Major Outage

Our 3rd party cloud provider is facing issues with one of the key pieces of Empatica infrastructure. The problem is under investigation and we are waiting for it to be resolved. Alerting functionalities will not be affected, and we do not expect any data loss.

about 1 year ago Official incident report

Resolved Planned Email Downtime

As a consequence of Mandrill planned downtime, email delivery is expected to be delayed. All emails expected to be delivered from 5am UTC until 1pm UTC will be eventually delivered when Mandrill planned downtime completes. More information about Mandrill maintenance can be found here: - https://mailchimp.com/planned-mandrill-outage - https://twitter.com/mandrillapp

over 1 year ago Official incident report

Resolved Degraded performance in data processing

We are noticing an increase in API requests which is causing a slow down in data processing.

over 1 year ago Official incident report

Resolved Partial Outage

A network issue caused our database to reject all the connections, therefore being unresponsive for 5 minutes.

over 1 year ago Official incident report

Resolved Inaccurate Rest results for some users

Starting from Friday, September 6, our sleep and activity algorithms have been providing inaccurate results for a limited set of users. Embrace and Alert users: Please be assured that no data is lost and that this does not affect the seizure monitoring and alerting functionalities of your Embrace. Research users: Please be assured that no data has been lost and that this does not affect the data collection to the Research Portal. Alert functionality also remains unaffected. This means that users will see an incorrect visualization of their sleep and activity periods in the Mate App. For Research, the rest and activity shown in the Summary Report will also appear incorrect for all affected users. We are currently working on understanding the root cause of this issue, so we can restore the correct rest and activity data for all affected users.

almost 2 years ago Official incident report

Resolved This is an example incident

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

over 2 years ago Official incident report

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  1. Step 1 Create an account

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  2. Step 2 Select your tools

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  3. Step 3 Set up notifications

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  4. Step 4 You're ready!

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We're monitoring 1000 services and adding more every week.

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IsDown integrates with hundreds of services. Handles the hassle of going to each one of the status pages and manage it one by one. We also help control how you receive the notifications.
We monitor all problems and outages and keep you posted on their current status in almost real-time.

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Services Available
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Incidents registered
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Monitoring Incidents
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