Outage in Ensighten

TDN Issue

Resolved Minor

November 11, 2019 - Started over 4 years ago - Lasted over 2 years
Official incident page

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Outage Details

Interval: 11/11/2019 20:45 UTC - 21:30 UTC Issue: Our TDN experienced service degradation due to poor DNS resolution in Oceania. The issue pertained to our DNS provider experiencing issues in the region with their resolvers. We pushed a forced refresh together with our DNS provider to resolve the issue. Next Steps: We are continuing to monitor for any further issues and are awaiting a full RCA from our provider.

Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 11/13/2019 02:49AM

Interval:
11/11/2019 20:45 UTC - 21:30 UTC

Issue:
Our TDN experienced service degradation due to poor DNS resolution in Oceania. The issue pertained to our DNS provider experiencing issues in the region with their resolvers. We pushed a forced refresh together with our DNS provider to resolve the issue.

Next Steps:
We are continuing to monitor for any further issues and are awaiting a full RCA from our provider.

Latest Ensighten outages

Ensighten Service: DNS Response Degradation - almost 3 years ago

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Bootstrap: Regional DNS Response Degradation - over 3 years ago

Edge Issue - over 4 years ago

Intermittent Bootstrap Issues - over 4 years ago

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