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EnterpriseAlumni Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Resolved Minor Intermittent issues with new user registration

Alumni community, we are aware that some customers are experiencing intermittent issues associated with new user registration. We are actively investigating. This does not impact access to the portal for registered users or admins. We will keep you updated until the service is fully restored. We apologize for any inconvenience and thank you for your patience.

9 months ago

Resolved Minor SSO Login / Intermittent Failure

We are investigating a global issue where certain customers logging in via SSO are experiencing a "time out" error. Impacted customers have been alerted and customers can still access the system by the provided direct logon URL.

about 1 year ago

Resolved Minor SSO Login / Customer Reported Intermittent Failure

Singular customer has noted a time out with the SAML requests for customers logging in via SSO. The impact is only for Administrator Accounts and we have been unable to reproduce. We will continue to monitor the situation.

about 1 year ago

Resolved Minor Messaging: Transactional Emails Sending Duplicates

We are currently investigating an issue where our downstream email delivery provider is sending duplicate transactional emails to users. This issue is limited in scope to new user registration reminders only and no other messaging or communications module is impacted.

over 1 year ago

Resolved Minor Technical Incident - Mail and Stat Delays, v2/v3 API Calls and Site Down

Our downstream messaging provider (SendGrid) is experiencing an outage. We are seeing mail and stat delays (including Legacy and New Marketing Campaigns). Mail is being accepted but could be stuck in queue. Users may be experiencing a higher volume of v2/v3 API call errors, especially 5xx errors around 9:45 AM MT. Details can be found:

almost 2 years ago

EnterpriseAlumni Components Status

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Frequently Asked Questions

Is EnterpriseAlumni down today?
EnterpriseAlumni seems to be up and running. We've updated the status 3 minutes ago.
I'm having issues with EnterpriseAlumni, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when EnterpriseAlumni is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when EnterpriseAlumni has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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