Mobile App and Web Dashboard not loading

Envoy has completed a rollback of services and will be closely monitoring the revert; continued smoke tests and performance testing will be complete over the next hour as well.

Due to the ongoing degradation of service Envoy will be performing emergency maintenance between 12:45 - 1:00 pm PT today and roll back our migration of services until a root cause is identified. Anticipated down time is a few minutes at most with Support & Engineering teams on call to monitor the revert closely. We appreciate your patience and understanding over the last few days as we restore services.

We are aware of an issue with the mobile app and Web Dashboard not loading and check-in/registration failing. We are continuing to investigate the root cause of the issue and put into place better monitoring of the critical components.

We are aware of an issue with the mobile app and Web Dashboard not loading and check-in/registration failing. This is under investigation, and we will provide an update soon.

A fix has been implemented and we are monitoring the results

All systems are stabilized, and we are investigating the root cause to prevent this from happening again

We are aware of an issue with the mobile app and Web Dashboard not loading and check-in/registration failing. This is under investigation, and we will provide an update soon.