Outage in Envoy

3.19.23 Envoy Analytics Disruption

Resolved Major
March 19, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a disruption of service to our analytics components. Our engineering team is working to identify a fix; additional updates will be provided as soon as possible.
Components affected
Envoy dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/19/2023 09:39PM

This incident has been resolved and functionality to our core analytics pages has been restored; please note that embedded reports will specifically be unavailable until further notice.

IDENTIFIED over 2 years ago - at 03/19/2023 07:24PM

The following Analytics pages are currently being affected by this disruption.

Protect Location Analytics
Visitors Location Analytics
Visitors Visitor/Invites Export
Deliveries Location Analytics
Desks Location Analytics
Protect Global Analytics
Visitors Global Analytics
Visitors Global Scheduled Reports
Desks Global Analytics

INVESTIGATING over 2 years ago - at 03/19/2023 06:19PM

We are currently experiencing a disruption of service to our analytics components. Our engineering team is working to identify a fix; additional updates will be provided as soon as possible.

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