Is F-Secure services F-Secure SAFE Down?

F-Secure services F-Secure SAFE status is operational

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IsDown continuously monitor the official F-Secure services F-Secure SAFE status page for ongoing outages. Check the stats for the latest 30 days and a list of the last F-Secure services F-Secure SAFE outages.

Stats for F-Secure services F-Secure SAFE outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

52 days

Users reports for F-Secure services F-Secure SAFE in the last 12 hours

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Get access to historical data and F-Secure services F-Secure SAFE's lastest outages

Minor · about 2 months ago · lasted 17 days

F-Secure Banking Protection preventing login to some online banks and sites requiring banking authentification

We have identified an issue where banking protection is preventing login to online banks and to sites such as OmaVero that requires banking authentication on Windows. Those pages are still accessible if banking protection is turned off. We are investigating the issue with high priority. This does not impact the protection of devices.

Major · 4 months ago · lasted about 3 hours

F-Secure services are currently unreachable

We have identified an issue with our services and have begun investigation.

Minor · 5 months ago · lasted about 4 hours

My F-Secure account confirmation and password reset emails not delivered

We have identified that My F-Secure account confirmation emails and password reset emails are not going through to our customers. This does not impact the protection of devices.   We are investigating the issue with high priority.

Major · 11 months ago · lasted 1 day

Login and registration failure in My F-Secure

Products affected by this incident were: F-Secure SAFE and TOTAL products This morning, around 9:20 EET we noticed that login attempts to My F-Secure account and activation attempts of SAFE resulted failure. When this was reported to us, we immediately started to investigate, and a fix was tested and approved at 11.30. This issue did not effect the protection on devices.

Minor · 12 months ago · lasted about 22 hours

Replying to e-mails from F-Secure and WithSecure Support may be rejected by our ticketing system

We are currently investigating an issue, where responding to emails from F-Secure and WithSecure Support may result in an error message stating that the message was not delivered. The issue is limited only to those emails sent between 2nd of June and 21st of June 2022 that are missing a REF identifier in the subject line, such as [ ref:_XXXXXXXXX._XXXXXXXXXXX:ref ] We are working on fixing the issue and recovering replies to the affected emails and this does not require any action from customers. We expect an update on the fix by tomorrow, 22nd of June. If you have an urgent request pending, do not hesitate to give us a call. If your request is not urgent, we ask for your patience.

Major · about 1 year ago · lasted 11 days

F-Secure Browsing Protection extension is currently not available for Mozilla Firefox

The Browsing Protection extension is currently not available for Mozilla Firefox. The browser extension is a plug-in application that ensures your security while browsing. For this reason, the Secure Browsing and Banking features do not fully work at the moment when using the Firefox browser on Windows devices. We are working with Mozilla to solve this issue. In the meanwhile, we recommend that you use either Microsoft Edge or Google Chrome browser until the issue has been fixed. If you have not yet installed the browser extensions for these browsers, you can find the instructions to install them here: https://help.f-secure.com/product.html#home/safe-windows/latest/en/task_C9E6D4FA2C7D4A0BA27CD8F1F7037308-safe-windows-latest-en

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Frequently Asked Questions

Is F-Secure services F-Secure SAFE down right now? What is F-Secure services current status?
F-Secure services seems to be having an outage. Check more details on the top of the page.
Was F-Secure services F-Secure SAFE down today?
F-Secure services seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with F-Secure services, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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