Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including F-Secure services, and never miss an outage again.
IsDown continuously monitor the official F-Secure services status page for ongoing outages. Check the stats for the latest 30 days and a list of the last F-Secure services outages.
Number of Outages
2
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
7 days
Major · started 7 days ago
Operators using Single-Sign-On (SSO) are failing
We are investigating an issue with Single-Sign-On (SSO) for Operators. Users are not able to log in if they are utilizing SSO. Customers remain protected with already installed clients. We'll update this incident as new information is discovered.
Minor · started 27 days ago
Some Partners are not getting up-to-date data for customer activations
Partners are not getting up-to-date/valid data for customer activations. This wrong data leads to insufficient view to activation within the customer base and possibly wrong end user communication (e.g. reaching out to customers that have already activated the product). Which partners are impacted: Our understanding is that these affected partners are in the Nordics, probably less than 5 Cause has been identified and the estimated time for the fix to be sent is early next week (week 20).
Minor · about 1 month ago · lasted 22 days
We have identified an issue whereby Google searches do not work for customers using our Germany VPN gateway. We are working to get this resolved.
Minor · about 2 months ago · lasted 17 days
We have identified an issue where banking protection is preventing login to online banks and to sites such as OmaVero that requires banking authentication on Windows. Those pages are still accessible if banking protection is turned off. We are investigating the issue with high priority. This does not impact the protection of devices.
Major · 5 months ago · lasted about 3 hours
We have identified an issue with our services and have begun investigation.
Major · 5 months ago · lasted about 13 hours
We have identified that our customers are at the moment unable to connect with FREEDOME VPN. This is affecting both computers and mobile devices on all platforms. We are investigating the issue and update this incident as new information is discovered.
Minor · 5 months ago · lasted about 4 hours
We have identified that My F-Secure account confirmation emails and password reset emails are not going through to our customers. This does not impact the protection of devices. We are investigating the issue with high priority.
Major · 11 months ago · lasted 1 day
Products affected by this incident were: F-Secure SAFE and TOTAL products This morning, around 9:20 EET we noticed that login attempts to My F-Secure account and activation attempts of SAFE resulted failure. When this was reported to us, we immediately started to investigate, and a fix was tested and approved at 11.30. This issue did not effect the protection on devices.
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