Is F-Secure services Down?

F-Secure services status is a major outage

Operators using Single-Sign-On (SSO) are failing. More details & updates
Active Outage - started 7 days ago

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Stats for F-Secure services outages in the last 30 days

Number of Outages

2

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

7 days

Users reports for F-Secure services in the last 12 hours

Get access to historical data and F-Secure services's lastest outages

Major · started 7 days ago

Operators using Single-Sign-On (SSO) are failing

We are investigating an issue with Single-Sign-On (SSO) for Operators. Users are not able to log in if they are utilizing SSO. Customers remain protected with already installed clients. We'll update this incident as new information is discovered.

Minor · started 27 days ago

Some Partners are not getting up-to-date data for customer activations

Partners are not getting up-to-date/valid data for customer activations. This wrong data leads to insufficient view to activation within the customer base and possibly wrong end user communication (e.g. reaching out to customers that have already activated the product). Which partners are impacted: Our understanding is that these affected partners are in the Nordics, probably less than 5 Cause has been identified and the estimated time for the fix to be sent is early next week (week 20).

Minor · about 1 month ago · lasted 22 days

Google blocks searches through the German VPN gateway

We have identified an issue whereby Google searches do not work for customers using our Germany VPN gateway. We are working to get this resolved.

Minor · about 2 months ago · lasted 17 days

F-Secure Banking Protection preventing login to some online banks and sites requiring banking authentification

We have identified an issue where banking protection is preventing login to online banks and to sites such as OmaVero that requires banking authentication on Windows. Those pages are still accessible if banking protection is turned off. We are investigating the issue with high priority. This does not impact the protection of devices.

Major · 5 months ago · lasted about 3 hours

F-Secure services are currently unreachable

We have identified an issue with our services and have begun investigation.

Major · 5 months ago · lasted about 13 hours

F-Secure FREEDOME VPN is not connecting

We have identified that our customers are at the moment unable to connect with FREEDOME VPN. This is affecting both computers and mobile devices on all platforms. We are investigating the issue and update this incident as new information is discovered.

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Minor · 5 months ago · lasted about 4 hours

My F-Secure account confirmation and password reset emails not delivered

We have identified that My F-Secure account confirmation emails and password reset emails are not going through to our customers. This does not impact the protection of devices.   We are investigating the issue with high priority.

Major · 11 months ago · lasted 1 day

Login and registration failure in My F-Secure

Products affected by this incident were: F-Secure SAFE and TOTAL products This morning, around 9:20 EET we noticed that login attempts to My F-Secure account and activation attempts of SAFE resulted failure. When this was reported to us, we immediately started to investigate, and a fix was tested and approved at 11.30. This issue did not effect the protection on devices.

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Frequently Asked Questions

Is F-Secure services down right now? What is F-Secure services current status?
F-Secure services seems to be having an outage. Check more details on the top of the page.
Was F-Secure services down today?
F-Secure services seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with F-Secure services, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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