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FastSpring Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
2
Incidents in the last 30 days
Reports in the last 12 hours
24
days since last incident

Resolved Major API Errors

We are currently investigating an issue with our APIs that has led to an increase in error responses.

24 days ago

Resolved Minor Rebill Issues

We are currently investigating additional issues with some subset of rebills going back to Apr-18.

30 days ago

Resolved Major Missing Webhooks and Duplicate Buyer Notifications

We are currently investigating the issue.

3 months ago

Resolved Minor API Errors

We are seeing some intermittent errors on our platform that may cause some API calls to periodically fail.

3 months ago

Resolved Minor Order-related webhooks not automatically sending

We are currently investigating an issue where order-related and subscription-related webhooks were not automatically being sent starting on 16 January and ending on 17 January 2021.

4 months ago
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Why IsDown is for you!

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All your services status in one place

Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.

Real-time notifications on incidents

We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

Set notification level by service

Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Get a Weekly Digest

Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.

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Filter the notifications by components of a service. You can choose to receive notifications when it's affecting only a specific component

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Frequently Asked Questions

Is FastSpring down today?
FastSpring seems to be up and running. We've updated the status 5 minutes ago.
I'm having issues with FastSpring, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when FastSpring is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when FastSpring has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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