Is FastSpring Down?
FastSpring status is operational
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FastSpring problems reported by users
This chart provides user-reported problems for FastSpring in the last 12 hours. It's a collection of user reports from different sources.
Latest FastSpring Outages
We continuously monitor the official FastSpring status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last FastSpring outages and possible affected you.
Major · started 5 months ago
SEPA Payment Processing Disabled
SEPA payment processing has been removed as a payment option for new orders because of an issue with our processing partner. We will re-enable SEPA as a payment method when available. Subscription rebills are not affected. We project the problem will be resolved Monday. We will update as needed on this page.
Major Resolved · 3 months ago · lasted about 17 hours
API /accounts endpoint failures
Some attempts to POST to the /accounts API endpoint are returning the following error code with a 400 HTTP status response - “email is passed as null. API cannot create account with empty email” We have identified the root cause and are actively working on a solution.
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Minor Resolved · 4 months ago · lasted 5 days
Incorrect Payment Notification
An incorrect payout notification sent on September 15 related to the sales for the week ending September 14th was sent in error. Although the amount stated as the payment has been deducted from your running balance reflected in the FastSpring platform, the funds were not deducted from your account and will not be paid out early. These funds will be included with your next scheduled payout as is appropriate. The underlying issue has been identified and resolved and will not impact upcoming payments. We are looking into the root cause of the problem which resulted in this process running out of schedule and are working on correcting the running balance.
Major Resolved · 9 months ago · lasted about 3 hours
We are currently investigating an issue with our APIs that has led to an increase in error responses.
Minor Resolved · 9 months ago · lasted about 3 hours
Rebill Issues
We are currently investigating additional issues with some subset of rebills going back to Apr-18.
Major Resolved · 11 months ago · lasted about 1 month
Missing Webhooks and Duplicate Buyer Notifications
We are currently investigating the issue.
Minor Resolved · 12 months ago · lasted about 1 month
API Errors
We are seeing some intermittent errors on our platform that may cause some API calls to periodically fail.
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Frequently Asked Questions
- Is FastSpring down right now? What is FastSpring current status?
- FastSpring seems to be up and running. We've updated the status 1 minute ago.
- Was FastSpring down today?
- FastSpring is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with FastSpring, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with FastSpring and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- FastSpring outage? How can I monitor FastSpring?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring FastSpring and get alerts in real-time when FastSpring has outages.
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