Is Flatfile Down?

Flatfile Status is Operational

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Flatfile Outages

0 Outages in the last 7 days
0 Outages in the last 30 days
44 Days since last incident

Resolved Major Service Outage: Portal 2.0, Workspaces, and Embeds

We are currently investigating an issue with file processing. This issue was first reported at 3:15pm EST. We've rolled back the API release that contained a configuration issue, and we are continuing to monitor the situation.

about 1 month ago

Resolved Minor Intermittent availability due to Google Cloud outage

We are currently seeing intermittent availability on our website, admin dashboard and Portal due to a upstream Google Cloud outage that is affecting our frontend hosting provider, Netlify. We are continuing to monitor the situation. The API continues to function normally and most if not all file uploads are processing fine.

7 months ago

Resolved Minor Partial Dashboard Outage on Concierge

A bug was discovered and subsequently rolled back that caused data in Concierge Sheets to be inaccessible in the dashboard, and an error message was displayed. Uploads and the Concierge API were not affected. Portal was not affected.

about 1 year ago

Resolved Minor Partial Network Outage on Flatfile Portal 2.0

We are currently investigating an issue causing intermittent network connectivity issues when loading Portal. We are actively monitoring this incident and will provide updates as the situation evolves.

about 1 year ago

Resolved Minor Full Service Outage on Flatfile Portal 2.0 and Concierge

The engineering team is currently investigating an issue preventing all imports using Flatfile Portal. We are actively monitoring the situation, and have identified the root cause. A solution is forthcoming, and we will provide updates as they are available.

about 1 year ago

Flatfile Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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Frequently Asked Questions

Is Flatfile down today?
Flatfile seems to be up and running. We've updated the status 1 minute ago.
I'm having issues with Flatfile, but the status is OK. What's going on?
There are a few things you can try:
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You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Flatfile has issues.
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Are we missing an integration?
Contact us, and we'll add it ASAP.

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