Is Flatfile down?

Flatfile current official status is Up and running

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Flatfile Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days: 0
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Intermittent availability due to Google Cloud outage

We are currently seeing intermittent availability on our website, admin dashboard and Portal due to a upstream Google Cloud outage that is affecting our frontend hosting provider, Netlify. We are continuing to monitor the situation. The API continues to function normally and most if not all file uploads are processing fine.

2 months ago Official incident report

Resolved Partial Dashboard Outage on Concierge

A bug was discovered and subsequently rolled back that caused data in Concierge Sheets to be inaccessible in the dashboard, and an error message was displayed. Uploads and the Concierge API were not affected. Portal was not affected.

7 months ago Official incident report

Resolved Partial Network Outage on Flatfile Portal 2.0

We are currently investigating an issue causing intermittent network connectivity issues when loading Portal. We are actively monitoring this incident and will provide updates as the situation evolves.

9 months ago Official incident report

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FAQ

Is Flatfile down?: Flatfile seems to be up and running. We're updating the status regularly.
I'm having issues with Flatfile, but the status is OK. What's going on?: There are a few things you can try:

Check the official status page for more information.

Check the Twitter account for more information.
How can I be notified when Flatfile is having issues?: You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Flatfile has issues.
Why IsDown?: We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?: You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
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Can I get a refund?: We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?: Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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