Outage in Flexera

Flexera One – ITAM – NA – Error Viewing Inventory and Device Evidence

Resolved Minor

December 15, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Incident Description: We have received reports of customers receiving an error message while attempting to access the General tab of an inventory device that has Powered by Technopedia model data displayed. Error “An error has occurred while retrieving information, you may need to refresh the page” Priority: 2 Restoration activity: Technical teams have been engaged and are currently investigating.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/16/2022 12:10AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 12/15/2022 08:44PM

Incident Description: We have received reports of customers receiving an error message while attempting to access the General tab of an inventory device that has Powered by Technopedia model data displayed.

Error “An error has occurred while retrieving information, you may need to refresh the page”

Priority: 2

Restoration activity: Technical teams have been engaged and are currently investigating.

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