Outage in Fourth

High Priority Incident - Slowness on People System and Scheduling (UK)

Resolved Minor
March 20, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are aware that a number of customers are currently experiencing slowness when using People System. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 60 minutes until the incident has been resolved. We apologise for this disruption to your service.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/20/2023 05:22PM

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage.

We greatly apologise for this disruption.

MONITORING about 2 years ago - at 03/20/2023 02:24PM

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided at the end of the day

IDENTIFIED about 2 years ago - at 03/20/2023 01:42PM

We are aware that a number of customers are currently experiencing slowness when using People System.

We have been able to identify the cause of this incident and are currently continuing to work towards finding an appropriate resolution.

We will continue to provide updates here every 60 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED about 2 years ago - at 03/20/2023 12:45PM

We are aware that a number of customers are currently experiencing slowness when using People System.

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

We will continue to provide updates here every 60 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

INVESTIGATING about 2 years ago - at 03/20/2023 12:21PM

We are aware that a number of customers are currently experiencing slowness when using People System.

This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 60 minutes until the incident has been resolved.

We apologise for this disruption to your service.

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