Outage in Fourth

High Priority Incident - Severe Latency when using Scheduling

Resolved Minor
March 27, 2023 - Started over 2 years ago - Lasted about 11 hours
Official incident page

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Outage Details

We are aware that a number of customers are currently experiencing slowness when using Scheduling. This is incident is currently being investigated at the highest possible priority to determine the root cause of the issue. Status and updates will continue here every 60 minutes until the incident has been resolved. We apologise for this disruption to your service.
Components affected
Fourth Labour Productivity
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/27/2023 09:19PM

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

MONITORING over 2 years ago - at 03/27/2023 11:13AM

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

INVESTIGATING over 2 years ago - at 03/27/2023 10:49AM

We are aware that a number of customers are currently experiencing slowness when using Scheduling.

This is incident is currently being investigated at the highest possible priority to determine the root cause of the issue. Status and updates will continue here every 60 minutes until the incident has been resolved.

We apologise for this disruption to your service.

Latest Fourth outages

High Priority Incident - Mobile Apps (Ordering, Counting & Receiving) - Intermittent Access Issues - about 2 months ago
P1 -SSO- Unable to login single sign on - about 2 months ago
High Priority Incident - Single Sign On - Extreme Latency - 6 months ago
P1 - SSO (APAC) - Unable to log in to core application through SSO - 8 months ago
P1 - HotSchedules - "Your connection is not private" Redirect Error - 8 months ago

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