Outage in Fourth

High Priority Incident - Severe Latency when using Scheduling

Resolved Minor

March 27, 2023 - Started about 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are aware that a number of customers are currently experiencing slowness when using Scheduling. This is incident is currently being investigated at the highest possible priority to determine the root cause of the issue. Status and updates will continue here every 60 minutes until the incident has been resolved. We apologise for this disruption to your service.

Components affected

Fourth Labour Productivity

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/27/2023 09:19PM

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

MONITORING about 3 years ago - at 03/27/2023 11:13AM

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

INVESTIGATING about 3 years ago - at 03/27/2023 10:49AM

We are aware that a number of customers are currently experiencing slowness when using Scheduling.

This is incident is currently being investigated at the highest possible priority to determine the root cause of the issue. Status and updates will continue here every 60 minutes until the incident has been resolved.

We apologise for this disruption to your service.

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