High Priority Incident - Delays in Processing Sales Data

Dear Customer,

We are pleased to inform you that once more, all sales files presented to us this morning processed as expected and without any intervention

We are confident that the issue has been resolved.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

Dear Customer,

We are pleased to inform you that once more, all sales files presented to us this morning processed as expected and without any intervention.

We intend to continue monitoring for a short period of time while further investigations take place to ensure there is no reoccurrence.

We will provide a further update tomorrow morning.

Thank you for your patience and understanding in this matter.

Dear Customer,

We are pleased to inform you that all sales files presented to us this morning processed as expected and without any intervention.

We intend to continue monitoring for a short period of time while further investigations take place to ensure there is no reoccurrence.

We will provide a further update tomorrow morning.

Thank you for your patience and understanding in this matter.

We have now implemented a solution and are closely monitoring the situation to ensure that customers are not impacted further.

This will extend through the day and tomorrow at least.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.

We are aware of a delay in processing sales data that may be affecting some of our customers.

We are currently investigating this at the highest priority.

We apologize for this disruption to your service.