Outage in Fourth

P1 - People System - Unable To Login To People System

Resolved Major
February 15, 2024 - Started 3 months ago - Lasted about 16 hours
Official incident page

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Outage Details

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution. We will continue to provide updates here every 30 minutes or less until full service has been restored. We deeply apologise for this disruption.
Components affected
Fourth HR (UK) Fourth Payroll
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/16/2024 09:03AM

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

MONITORING 3 months ago - at 02/15/2024 05:45PM

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.

IDENTIFIED 3 months ago - at 02/15/2024 05:22PM

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

We deeply apologise for this disruption.

Latest Fourth outages

(Monitoring) Critical Incident - Single Sign On - Authentication Failed Error - 17 days ago
High Priority Incident - Mobile Apps - Users experiencing extreme latency - 29 days ago
Critical Incident - Peoplematter - System is Currently Inaccessible - 29 days ago
P1 - Mobile Apps - PPnI connected Apps currently unavailable - about 1 month ago
P1 - Mobile PPnI Apps- Latency When Attempting to Open App - about 1 month ago

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