Outage in FullStory

Elevated search errors

Resolved Minor

November 02, 2021 - Started over 2 years ago - Lasted 5 months
Official incident page

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Outage Details

We are investigating problems with Search within the FullStory web application. Some customers may be unable to load their session playlist or perform searches.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 11/02/2021 02:46PM

Our engineering team has resolved the issues causing trouble with Search inside the FullStory web application. We are now monitoring the impacted systems and will follow up here with any changes.

IDENTIFIED over 2 years ago - at 11/02/2021 01:48PM

We are investigating problems with Search within the FullStory web application. Some customers may be unable to load their session playlist or perform searches.

Latest FullStory outages

Delayed processing of web sessions - about 1 month ago

Delayed mobile session data processing - 2 months ago

Delayed Imports with Batch User and Events APIs - 2 months ago

Data capture outage (web & mobile) - 8 months ago

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