Outage in Fuze

Fuze Incident - Intermittent issue with Portal

Resolved Minor
May 02, 2022 - Started almost 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

We are experiencing a partial outage on our Portal platform. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience. If you attempt an action using the portal and get an error, please refresh and try again.
Components affected
Fuze Portal
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/02/2022 06:26PM

We have implemented a fix for the issue, and expect that all services are functioning as expected.

We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance.

We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.

IDENTIFIED almost 2 years ago - at 05/02/2022 06:15PM

We are performing a rolling restarting the Fuze Portal service, some users may get bumped back to the log in screen during this process. Please login to the portal if necessary.

IDENTIFIED almost 2 years ago - at 05/02/2022 06:05PM

We have identified a potential cause of the issue and are actively working to resolve it as quickly as possible.

We will continue to provide updates as we have them regarding our progress.

Thank you for your patience while we work to get this issue resolved.

INVESTIGATING almost 2 years ago - at 05/02/2022 05:59PM

We are experiencing a partial outage on our Portal platform.

We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.

If you attempt an action using the portal and get an error, please refresh and try again.

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