Is Fuze Down?
Fuze status is operational
Never miss outages in Fuze again
IsDown continuously monitor the official Fuze status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Fuze outages.
Stats for Fuze outages in the last 30 days
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
45 days
Users reports for Fuze in the last 12 hours
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Get access to historical data and Fuze's lastest outages
Major · about 2 months ago · lasted about 5 hours
Fuze Incident - Issue with FuzeCC
We are experiencing a partial outage on our FuzeCC platform for Fuze Desktop, Web, and Mobile. This will impact end-user services. Expected symptoms will include not being able to visualize queues and agents within FuzeCC as well as being unable to use FuzeCC to log in/out, and pausing/unpausing for queues. Star codes are not impacted by this outage, included below are four customer-wide star codes that all customers can use for their agents in the interim while we continue to investigate this issue. *501 - dynamic log in *500 - dynamic log out *571 - dynamic pause *570 - dynamic unpause We are working diligently to identify the cause of the issue and will provide regular updates as we have them until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Minor · about 2 months ago · lasted 1 day
Fuze Incident - Issue with Fuze Discover
We are detecting some degraded performance on our Fuze Discover platform. This may impact admin services. Expected symptoms will include not being able to report against large data sets such as data over long periods of time or heavy utilization. Fuze View (data.fuze.com) is not impacted by this issue. We are working diligently to identify the cause of the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Minor · 2 months ago · lasted about 5 hours
Fuze Incident - Issue with Presence for Fuze Desktop/Web
We are currently investigating reports that a subset of users are experiencing presence problems on our Desktop and Web applications. This may impact end-user services. Expected symptoms will include delays to presence updates such as "On a call" and "In a meeting" or appearing as "Unknown". Calling and messaging functionality is not impacted by this issue. We are working diligently to identify the cause of the issue and will provide regular updates as we have them until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Minor · 2 months ago · lasted 4 days
Fuze Incident - Issue with Fuze Discover Displaying Data
We are detecting some degraded performance on our Fuze Discover platform. This may impact admin services. Expected symptoms will include not being able to report against data processed on March 19th for calls, meetings, and queue data. Fuze View (data.fuze.com) is not impacted by this issue. We are working diligently to identify the cause of the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Minor · 3 months ago · lasted about 4 hours
Fuze Incident - Issue with sound files
We are detecting some degraded performance on our Portal and Hub platforms. Expected symptoms are sound files cannot be played or uploaded to the portal and Hub. We are working diligently to identify the cause of the issue and will provide regular updates as we have them until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Major · 3 months ago · lasted 44 minutes
Fuze Incident - Issue with Calling
We are detecting some degraded performance on our Calling platform. This will impact end-user services. Users may be unable to place calls. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Minor · 5 months ago · lasted about 3 hours
Fuze Incident - Issue with Fuze Hub
We are currently investigating reports that a subset of users are unable to access the Fuze Hub platform. This will not impact end-user services. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Minor · 6 months ago · lasted 10 minutes
Outage on our Hub platform
We are experiencing an outage on our Hub platform. End-user services may be impacted. We are working diligently to identify the cause of the issue and will provide regular updates as we have them. We apologize for any inconvenience this may cause and appreciate your patience.
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Frequently Asked Questions
- Is Fuze down right now? What is Fuze current status?
- Fuze seems to be up and running. We've updated the status 15 minutes ago.
- Was Fuze down today?
- Fuze is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Fuze, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Fuze and need support?
-
- Find their support at their official website.
- Find their support contact at their official status page.
- Fuze outage? How can I monitor Fuze?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Fuze and get alerts in real-time when Fuze has outages.
- Why use IsDown instead of Fuze status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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