Outage in Gainsight
US1 Region - Queues blocked for investigation
Resolved Minor
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Outage Details
Components affected
Gainsight Application Gainsight Rules Engine Queue Gainsight Data Processor QueueLatest Updates ( sorted recent to last )
This incident has been resolved.
Our Network Operations Center Team detected errors from backend systems and immediately blocked queues to prevent major impact.
After careful analysis, we were able to resolve and unblock queues.
Please reach out to support@gainsight.com with any questions.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are investigating an increase in backend exceptions and have temporarily blocked queues to prevent impact.
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