Is Gainsight Down? What is the current status?

Gainsight status is operational
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Latest Gainsight outages, issues and problems

Minor November 27, 2023 · lasted about 2 hours

CS-US1: Delays in Rules Queue

We have observed delays in Rules Queues and we are monitoring closely.

More details & updates

Minor November 09, 2023 · lasted 7 days

CS - US1, US2, and EU: Investigating issues with GS Assist Chrome Plugin

We have received reports where the GS Assist Chrome Plugin for Gmail is failing to load for some customers, possibly due to interface changes in Gmail. We are investigating and will update when we ...

More details & updates

Minor October 30, 2023 · lasted about 1 hour

CS - US1, US2, and EU: Investigating Elevated Error Rates with Authentication

We are investigating intermittent errors tied to Gainsight CS authentication. Some users may experience issues with logging in. Users who are already logged into NXT tenants or using the SFDC vers...

More details & updates

Minor October 25, 2023 · lasted about 2 hours

CS - US1: Cloud Storage Service Interruption

Within the last 90 minutes, upstream cloud storage functionality was unavailable intermittently for DataOperations or Dataload jobs, which would have also impacted Rule report downloads for some cu...

More details & updates

We have registered 69 issues and outages in Gainsight since we started monitoring on December 20, 2021.
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Minor September 17, 2023 · lasted about 1 hour

Investigating Elevated Error Rates with Authentication in US1 and US2

We have identified an issue with our authentication service provider which may cause errors for some users while accessing the Gainsight CS application. Users who are already logged into NXT tenan...

More details & updates

Minor July 28, 2023 · lasted about 1 hour

Degraded performance in Timeline

We are investigating performance issues related to Timeline and will update as we have more information.

More details & updates

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Users reports for Gainsight in the last 12 hours

Gainsight outages or issues in the last 30 days

Oct 31, 2023
No Outages
Nov 01, 2023
No Outages
Nov 02, 2023
No Outages
Nov 03, 2023
No Outages
Nov 04, 2023
No Outages
Nov 05, 2023
No Outages
Nov 06, 2023
No Outages
Nov 07, 2023
No Outages
Nov 08, 2023
No Outages
Nov 09, 2023
1 outage
Nov 10, 2023
No Outages
Nov 11, 2023
No Outages
Nov 12, 2023
No Outages
Nov 13, 2023
No Outages
Nov 14, 2023
No Outages
Nov 15, 2023
No Outages
Nov 16, 2023
No Outages
Nov 17, 2023
No Outages
Nov 18, 2023
No Outages
Nov 19, 2023
No Outages
Nov 20, 2023
No Outages
Nov 21, 2023
No Outages
Nov 22, 2023
No Outages
Nov 23, 2023
No Outages
Nov 24, 2023
No Outages
Nov 25, 2023
No Outages
Nov 26, 2023
No Outages
Nov 27, 2023
1 outage
Nov 28, 2023
No Outages
Nov 29, 2023
No Outages

Stats for Gainsight issues in the last 30 days

Number of Incidents

3 issues

Last incident

2 days ago

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Data Ingestion Queue
OK
Data Processor Queue
OK
Gainsight Application
OK
Rules Engine Queue
OK
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Frequently Asked Questions

Is Gainsight down right now? What is Gainsight current status?
Gainsight seems to be up and running. We've updated the status 1 minute ago.
Was Gainsight down today?
Gainsight is up and running now. In the last 24 hours there was 0 outages.
When was the last Gainsight outage?
Gainsight last outage was on November 27, 2023 with the title "CS-US1: Delays in Rules Queue"
Gainsight not working for you? Having issues and need support?
How can I monitor Gainsight outages?
Why use IsDown instead of Gainsight status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
How IsDown compares to DownDetector?
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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