Is Gainsight Down?

Gainsight Status is Operational

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Gainsight Outages

1 Outages in the last 7 days
2 Outages in the last 30 days
7 Days since last incident

Resolved Minor Investigating Issues with NXT Authentication

We are investigating potential issues with NXT authentication and will update as we have more information.

7 days ago

Resolved Minor Investigating Elevated Error Rates

We are investigating an increase in error rates and latency. We will update when we have more information.

13 days ago

Resolved Minor Rules Engine Delays

Customers may experience Rules Engine delays due to a queue increase. We have deployed additional capacity to help and will continue to monitor closely. If you have questions, please open a ticket with us by sending a note to [email protected]

about 2 months ago

Resolved Minor Rules Engine Processing Delays for few customers

We have identified an issue causing processing delays in the Rules Engine Queue for some Customers. We have taken recovery action to help clear the backlog and are closely monitoring as the Queues continue to drain. We anticipate a delay of about 4 hours in the processing of rules. If you have questions, please open a ticket with us by sending a note to [email protected]

about 2 months ago

Resolved Minor Retrospective : Journey Orchestrator Incident

We received reports of duplicate emails being triggered in Journey Orchestrator. Queues were temporarily blocked to investigate. We have identified the issue with one node in the processing stack which has been corrected. Queues are now unblocked and we are monitoring.

5 months ago

Gainsight Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.

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Keep track of scheduled maintenance

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Set the notification level for each service

Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

Integrate with your current workflows

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Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Multiple Profiles

Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.

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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

For every team in your company

Engineering

Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.

Customer Support

Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.

Marketing

One of your competitors is down? Maybe a good time to spread the word about your service.

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Frequently Asked Questions

Is Gainsight down today?
Gainsight seems to be up and running. We've updated the status 3 minutes ago.
I'm having issues with Gainsight, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Gainsight is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Gainsight has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Are we missing an integration?
Contact us, and we'll add it ASAP.

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