Outage in Gainsight
CS - EU: Investigating Elevated Error Rates
Resolved MinorIncident Report
We are investigating a sudden increase in error rates which may lead to degraded performance or service interruption.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 05/08/2025 06:05PM
This incident has been resolved. Self healing measures were triggered to resolve this issue and we monitored for an extended time to ensure stability. We are making threshold adjustments to prevent similar issues moving forward.
Please contact support@gainsight.com with any questions.
MONITORING
6 months ago - at 05/08/2025 04:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 months ago - at 05/08/2025 03:34PM
We are investigating a sudden increase in error rates which may lead to degraded performance or service interruption.
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