Gainsight PX experienced intermittent issues with application domain resolution due to a problem with an upstream DNS service provider. The DNS issues caused elevated error rates and affected customers' ability to access applications reliably. The incident was resolved after 2.2 hours when the upstream DNS service provider fixed the underlying problem.
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The issue has been resolved by the upstream DNS service provider.
Gainsight PX customers may experience intermittent issues resolving application domains. An issue has been identified with an upstream DNS service. We are escalating and monitoring for updates.
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