Outage in Gainsight
CS - US1 - Delays with Gainsight Assist messages in Timeline
Resolved Minor
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Outage Details
Components affected
Gainsight ApplicationLatest Updates ( sorted recent to last )
Backlog processing is now complete and all systems are back to normal.
A fix has been implemented and we are monitoring the results as we work through the backlog. New messages are still processing and logging as expected. A small number of customers may experience delays for messages queued earlier in the day.
New messages are now processing and logging as expected. Please expect delays with existing messages as we work on the fix.
We are investigating delays with Gainsight Assist messages displaying in Email to Timeline (E2T). This includes Chrome and Outlook plugin activities.
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