Outage in Gainsight

CS - US1: Investigating Rules Queue Delays

Resolved Minor
March 28, 2024 - Started about 1 month ago - Lasted about 8 hours
Official incident page

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Outage Details

We are investigating delays related to our Rules Queue and will provide an update as we have more information.
Components affected
Gainsight Rules Engine Queue
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2024 10:10AM

Queues have returned to expected levels.

MONITORING about 1 month ago - at 03/28/2024 03:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/28/2024 02:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/28/2024 02:04AM

We are investigating delays related to our Rules Queue and will provide an update as we have more information.

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