Is GatherContent Down? GatherContent status is operational
Stats for GatherContent official incidents in the last 30 days
Number of Incidents
1 outages
Since last incident
12 days
Users reports for GatherContent in the last 12 hours
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Stay on top of GatherContent's current and past outages
GatherContent outages in the last 30 days per day
Major · 12 days ago · lasted about 12 hours
Partial outage and connectivity issues
Our vendor is currently having issues with their platform, we are keeping a close eye and will update as we can.
Major · 4 months ago · lasted about 7 hours
Intermittent unresponsiveness of the GatherContent Application
We are currently investigating the issue.
Major · over 1 year ago · lasted about 2 months
We are currently investigating this issue.
Minor · about 2 years ago · lasted 9 months
Items unable to load on the item editor
The product team have been made aware of an issue affecting the ability to open items within the item editor, customers can still access the content hub, workflows and structure editor. We are investigating the issue as a matter of urgency.
Minor · about 2 years ago · lasted 9 months
We're investigating why a failover on our caching server caused an outage in our API, and therefore our Web app. The outage lasted approximately 15 minutes, until we worked out what had happened and were able to switch over to a known working cache server
Minor · over 2 years ago · lasted 12 months
Content editor failing to save new content changes
An application code change released this morning changed the expected request for saving content changes with our API. This created an error where the content editor could still load existing content, and our users could edit content in their browser, but the changes weren't saved after the user left the item, or closed their browser tab. We reacted to a spike in error rate and our engineers quickly found and resolved the problem in the code base. Unfortunately, the code that is in place to catch and report errors and log these failures wasn't set up quite correctly to catch all particular errors. This has also now been resolved. We are very sorry to report that it is likely that any changes made during this outage will have been lost (except for the case where users haven't yet closed their browser or "disconnected" from our content editor). We take looking after your content seriously and have proactively taken steps to prevent these issues happening again in the future. Thank you
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Frequently Asked Questions
- Is GatherContent down right now? What is GatherContent current status?
- GatherContent seems to be up and running. We've updated the status 20 minutes ago.
- Was GatherContent down today?
- GatherContent is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with GatherContent, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with GatherContent and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor GatherContent outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring GatherContent and get alerts in real-time when GatherContent has outages.
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