Genetec Cloud Products

Genetec Cloud Products Status

Official source Everything seems OK
Follow Genetec Cloud Products status! Don't miss out on outages and problems. 500+ services available to follow.

Create a FREE account to start receiving notifications!

Stats

1 incidents in the last 7 days

1 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 6 days ago

Latest Incidents

Last 30 days

26/01
27/01
28/01
29/01
30/01
31/01
01/02
02/02
03/02
04/02
05/02
06/02
07/02
08/02
09/02
10/02
11/02
12/02
13/02
14/02
15/02
16/02
17/02
18/02
19/02
20/02
21/02
22/02
23/02
24/02
25/02

Resolved Genetec Clearance performance degradation

A performance degradation issue has been identified to affect specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Resolved Genetec ClearID performance degradation

We are currently investigating an issue with Microsoft Azure where we see an abnormal latency on Azure Service Bus. This problem can translate in longer than usual delays (several minutes) to push updates to Security Center. This problem has been detected by our automated tests that constantly validate and monitor the system.

Resolved Genetec Clearance connectivity issue

An intermittent connectivity issue has been identified to affect specific region. We are actively monitoring the issue and will provide update within an hour.

Resolved Genetec Clearance functionality degradation incident

An issue has been identified to affect external login functionality of Clearance in specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Resolved Genetec SSO Service unavailable issue

Engineers are currently investigating an issue surrounding Genetec SSO login with Genetec Portal. More information will be provided as it becomes available.

Resolved Genetec SSO Service unavailable issue

Engineers are currently investigating an issue surrounding Genetec SSO login with Genetec Portal. More information will be provided as it becomes available.

Resolved Genetec Clearance connectivity issue

An intermittent connectivity issue has been identified to affect specific region. We are actively monitoring the issue and will provide update within an hour.

Resolved Genetec Clearance functionality degradation incident

An issue has been identified to affect one of the functionalities of Clearance in specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Resolved Genetec Clearance functionality degradation incident

An issue has been identified to affect the functionality uploading and viewing evidences of Clearance in specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Resolved Genetec ClearID Demo login issues

An issue has been identified with the login service on ClearID Demo environment. The demo environment is fully functional now. Users could not authenticate to the portal for 15 minutes. The backend functionalities managing access were not affected.

Don't miss another incident in Genetec Cloud Products!

IsDown aggregates status page from services so you don't have to. Follow Genetec Cloud Products and hundreds of services and be the first to know when something is wrong.

Get started now
No credit card required