Gitbook Status

Resolved Published content caching issues

We are currently investigating an issue with published content caching. Merged changes are not immediately reflected for public GitBook spaces.

Resolved Saving drafts may not work for some users

A number of users are reporting problems with saving drafts. You may see an infinite spinning wheel after hitting the Save button. Save may succeed after a long time or may timeout. The error in the console is a 503. Some folks have reported the problems is not consistent. We are investigating this with our underlying infrastructure provider (Google Cloud).

Resolved Downtime caused by spike on database instances

We are currently investigating a downtime impacting the main application (app.gitbook.com) and access to non-cached content. This downtime is caused by a downtime of some database instances.

Resolved GitBook platform inaccessible

We are currently experiencing an issue accessing GitBook content. We are actively looking at the problem in order to determine the cause and the quickest solution to get content back online.

Resolved DNS provider (Cloudflare) outage

Our DNS provider (Cloudflare) is currently experiencing an outage which may affect your ability to access GitBook at this time (public content and dashboard).

Resolved App, public documentations and custom domains unavailable

From 7:00AM UTC, until 3:30PM UTC, GitBook and all its services encountered a downtime because of our domain registrar blocking all our production domains (including status.gitbook.com). The servers and data integrity was not affected, but none of our customers were able to access their content, nor reach our servers. At the moment everything is back on track, but we are continuing to actively monitor the situation and writing a post-mortem for all of our customers. We will get into more details of what happened and how we intend to prevent such issues in a near future.

Resolved DDoS attack on Asia nodes of our CDN

We are suffering from abnormal load of connection requests from north-east Asia. We are working on it and things should get back to normal quickly. It impacts access to public content in Asia.

Resolved DDOS attack on Asia and US nodes of our CDN

We are suffering from abnormal load of connection requests from north-east Asia, impacting the US nodes as well. We are working on it and things should get back to normal quickly. It impacts access to public content in Asia and west US. I will update you on the evolution of the situation.

Resolved GitBook.com and public documentations are encountering a downtime since 10am UTC today

http://app.gitbook.com and public documentations are encountering a downtime since 10am UTC today. We are currently working on fixing the issue and will let you know as soon as this has been resolved.

Resolved Maintenance on Git Server (increasing capacity)

Maintenance on Git Server (increased capacity)