Outage in GitLab

Elevated Error Rate on GitLab.com

Resolved Minor
April 28, 2022 - Started almost 2 years ago - Lasted about 1 hour

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Outage Details

We're investigating increased error rates across GitLab-com services, some users might be experiencing 500 errors intermittently, more info can be found in here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/6933
Components affected
GitLab Website GitLab API GitLab CI/CD - SaaS Shared Runners GitLab Container Registry GitLab Background Processing GitLab Pages GitLab Support Services GitLab packages.gitlab.com GitLab Customers Portal GitLab Git Operations GitLab version.gitlab.com GitLab forum.gitlab.com GitLab CI/CD - Windows Shared Runners (Beta) GitLab Canary GitLab dashboards.gitlab.com GitLab CI/CD - SaaS Private Runners GitLab SAML SSO - SaaS
Latest Updates ( sorted recent to last )
almost 2 years ago - at 04/28/2022 06:12AM

We're investigating increased error rates across GitLab-com services, some users might be experiencing 500 errors intermittently, more info can be found in here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/6933

almost 2 years ago - at 04/28/2022 06:34AM

We are still investigating the root cause. The error rates on affected systems recovering, and we are monitoring to ensure that the issue does not recur.

almost 2 years ago - at 04/28/2022 07:23AM

We have identified the cause to this incident and do not anticipate any additional impacts at this time. We are continuing to monitor services as well as complete additional investigation. More details here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/6933

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