Outage in GitLab

Degraded performance on Gitlab.com

Resolved Minor
March 29, 2023 - Started 2 months ago - Lasted about 10 hours

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Outage Details

Some users are reporting issues where git push events are not showing in the MR UI on GitLab.com, we’re working on it in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/8619
Components affected
GitLab Website
Latest Updates ( sorted recent to last )
2 months ago - at 03/29/2023 03:33PM

Some users are reporting issues where git push events are not showing in the MR UI on GitLab.com, we’re working on it in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/8619

2 months ago - at 03/29/2023 03:48PM

No material updates to report. We are still investigating the cause of this incident.

2 months ago - at 03/29/2023 04:00PM

We are seeing degraded performance across the site and are investigating the cause.

2 months ago - at 03/29/2023 04:10PM

We are seeing degraded performance across the site and are investigating the cause.

2 months ago - at 03/29/2023 04:20PM

We are seeing degraded performance across the site and are investigating the cause.

2 months ago - at 03/29/2023 04:34PM

We are still seeing degraded performance across the site. We are rolling back a deployment which contains a merge request we have identified as a potential cause and will monitor until the rollback is complete.

2 months ago - at 03/29/2023 04:46PM

We are seeing slightly improved performance, but we are still seeing degraded performance across the site. We are monitoring the site health as the deployment continues.

2 months ago - at 03/29/2023 04:56PM

The rollback has completed and we are seeing improved performance. Users may continue to experience degraded performance as the site processes the backlog of CI/CD jobs.

2 months ago - at 03/29/2023 05:08PM

The rollback is completed and performance continues to improve. Users may continue to experience degraded performance as the site processes the backlog of CI/CD jobs. Further details are available in https://www.gitlab.com/gitlab-com/gl-infra/production/-/issues/8619

2 months ago - at 03/29/2023 05:31PM

Performance has continued to improve. We have raised limits to enable faster processing of the CI/CD job backlog. Further details are available in https://www.gitlab.com/gitlab-com/gl-infra/production/-/issues/8619

2 months ago - at 03/29/2023 06:04PM

Performance is continuing to improve; we have raised limits further to finish processing the CI/CD job backlog. Further details are available in https://www.gitlab.com/gitlab-com/gl-infra/production/-/issues/8619

2 months ago - at 03/29/2023 06:48PM

GitLab is continuing to monitor the incident. At this time, GitLab.com is processing pipelines normally and is performing as expected. We do not anticipate further updates on this incident until it is Resolved. Further details are available in gitlab.com/gitlab-com/gl-infra/production/-/issues/8619

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