Outage in Gorgias

Increased error rate and delay in ticket actions

Resolved Major
February 29, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

Need to monitor Gorgias outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Gorgias, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating increased error rates and observed delays in ticket actions for our us-east1 region, we will provide updates as more information is known. Workarounds: There are no workarounds at this time We apologize for the inconvenience and are working hard to avoid further disruption.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/29/2024 02:31PM

This incident has been resolved.

MONITORING 2 months ago - at 02/29/2024 02:08PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/29/2024 01:40PM

We are investigating increased error rates and observed delays in ticket actions for our us-east1 region, we will provide updates as more information is known.

Workarounds: There are no workarounds at this time

We apologize for the inconvenience and are working hard to avoid further disruption.

The easiest way to monitor Gorgias and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime