Outage in Gorgias

Issues with Voice Calls — Inbound and Outbound Services Affected

Resolved Major
April 22, 2024 - Started 14 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our Phone provider is currently experiencing a critical incident affecting inbound and outbound calls. You may track the incident here: https://status.twilio.com/incidents/5b8wmb5djj4g .
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/22/2024 06:25PM

This incident has been resolved.

MONITORING 14 days ago - at 04/22/2024 05:37PM

We are continuing to monitor for any further issues.
You may track the incident here: https://status.twilio.com/incidents/5b8wmb5djj4g

MONITORING 14 days ago - at 04/22/2024 04:44PM

Our phone provider has implemented a fix and we are monitoring the results.
You may track the incident here: https://status.twilio.com/incidents/5b8wmb5djj4g

IDENTIFIED 14 days ago - at 04/22/2024 03:41PM

Our Phone provider is currently experiencing a critical incident affecting inbound and outbound calls.
You may track the incident here: https://status.twilio.com/incidents/5b8wmb5djj4g .

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