Outage in GoToConnect

GoToConnect - Phone Registration Issue

Resolved Minor
May 25, 2022 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are actively investigating reports of a subset of Yealink phones not registering properly to the GoToConnect platform. Our engineers are working to resolve the issue. We will provide the next update shortly.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/26/2022 01:22AM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED almost 2 years ago - at 05/26/2022 12:53AM

Our engineers are still actively working towards a resolution.

We will provide an update as soon as more information is available.

IDENTIFIED almost 2 years ago - at 05/25/2022 10:45PM

Our engineers are still actively working towards a resolution.

We will provide an update as soon as more information is available.

IDENTIFIED almost 2 years ago - at 05/25/2022 09:37PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will send another update soon.

INVESTIGATING almost 2 years ago - at 05/25/2022 09:05PM

We are actively investigating reports of a subset of Yealink phones not registering properly to the GoToConnect platform.

Our engineers are working to resolve the issue. We will provide the next update shortly.

Latest GoToConnect outages

GoTo Connect - Issues loading Contact Center. - about 1 month ago
GoTo Connect - Issues loading Contact Center. - about 2 months ago
GoTo Connect - Outbound calls failure - 3 months ago
Issues establishing calls - 3 months ago
GoTo Connect Meetings - Unable to start or join Meetings - 3 months ago

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