Outage in Granicus

Granicus Issue Notification: govDelivery Admin Inaccessible With Max.gov

Resolved Minor
April 02, 2024 - Started 30 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue with govDelivery Admin not being accessible for clients using Max.gov authentication. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Components affected
Granicus govDelivery Communications Cloud
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 04/02/2024 09:34PM

This incident has been resolved.

MONITORING 30 days ago - at 04/02/2024 07:59PM

Access to Max.gov has been restored for govDelivery accounts. We continue to work with OMB to provide reliable service.

IDENTIFIED 30 days ago - at 04/02/2024 04:51PM

We have confirmed there is a disruption of service with OMB.MAX. We are in contact with OMB.MAX to get the service reinstated, and will keep you updated.

INVESTIGATING 30 days ago - at 04/02/2024 04:16PM

Granicus Engineering teams are currently investigating an issue with govDelivery Admin not being accessible for clients using Max.gov authentication. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

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