IsDown continuously monitor the official Granicus status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Granicus outages.
Number of Outages
9
Average Downtime
653 mins
Total Downtime
5227 mins
Since last incident
3 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Granicus, and never miss an outage again.
Minor · started 3 days ago
Granicus Issue Notification: govService Realtime Reporting Data Sync Issue
Granicus Engineering teams are currently investigating a data sync issue with Realtime Reporting. Our teams are prioritising this, and further updates will be provided as soon as possible. Product: govService Realtime Reporting Updates on this issue will continue to be provided on status.granicus.com. For other issues or questions, please get in touch with us at Support.Granicus.com.
Minor · started 4 months ago
Granicus Response to Recent Decision by Twitter to Discontinue its Free API
Twitter has very recently announced that it will no longer provide free access to its API. Unfortunately, we, along with scores of software and service providers around the globe, were provided very little notice of this change and the impacts it could have on our customers and users. Thus far, further details from Twitter have been very limited, and therefore we are still determining the correct path forward. Given this current state, we do expect disruption to integrations with Twitter across several of our products, as is being experienced by other software companies Our product team is monitoring the situation with Twitter API changes and will update customers as new information becomes available via our support portal at http://support.granicus.com If you have questions about your specific product(s) from Granicus, please visit our Support portal at https://support.granicus.com as we will be posting updates there.
Minor · 9 days ago · lasted about 5 hours
Granicus Engineering teams have identified an issue with Legistar Canada database server. A fix is currently being implemented and access will be available shortly. Product: Legistar Canada Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Minor · 10 days ago · lasted about 6 hours
Granicus Engineering teams are currently investigating an issue with archived video playback. A subset of customers are seeing a network error when trying to view archived videos. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings - Archive Video Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Major · 12 days ago · lasted about 7 hours
Granicus Engineering teams are currently investigating an intermittent issue with access to EngagementHQ Platform (Canada). Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: EngagementHQ Platform Canada Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Minor · 19 days ago · lasted about 15 hours
Granicus Engineering teams are currently investigating an issue impacting the sending of transactional email messages for a subset of clients. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery - Communications Cloud Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at https://Support.Granicus.com. Thank you, Granicus Customer Support
Minor · 20 days ago · lasted 28 minutes
Granicus Engineering teams are currently investigating an issue impacting the sending of transactional email messages for a subset of clients. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery - Communications Cloud Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at https://Support.Granicus.com. Thank you, Granicus Customer Support
Minor · 21 days ago · lasted 2 days
Granicus Engineering teams have identified an issue impacting live streaming for a small subset of customers. Our teams are currently monitoring all systems to ensure stability. Product: govMeetings - LiveManager Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at https://Support.Granicus.com. Thank you, Granicus Customer Support
Get notified only when an outage impacts a certain component.
The data and notifications you need, in the tools you already use.
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Granicus, and never miss an outage again.
Try it out! How much time you'll save your team, by having the outages information close to them?