Outage in Grasshopper
Grasshopper - Connectivity Issues
Resolved Minor
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Outage Details
We are actively investigating reports about few Grasshopper customers might be experiencing DB connectivity issues but not limited to: Outbound calling, Text messaging, Notifications, Mobile and desktop apps and Online interface. Please note, you will not be able to make changes to your account during this window.
Our engineers are working to resolve the issue and will provide another update shortly.
Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 12/09/2021 04:57PM
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
IDENTIFIED
over 3 years ago - at 12/09/2021 04:24PM
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
INVESTIGATING
over 3 years ago - at 12/09/2021 04:09PM
We are actively investigating reports about few Grasshopper customers might be experiencing DB connectivity issues but not limited to: Outbound calling, Text messaging, Notifications, Mobile and desktop apps and Online interface. Please note, you will not be able to make changes to your account during this window.
Our engineers are working to resolve the issue and will provide another update shortly.
Latest Grasshopper outages
GoTo Connect - Inbound and outbound calls failing in Brazil - about 2 months ago
GoTo Connect Integrations - missing call events report - 2 months ago
Grasshopper - Issues with outbound calls - 2 months ago
Pro and Central - "D error" when downloading the MSI for remote control or add computer functions. - 3 months ago
GoTo Connect - Issue establishing calls - 3 months ago
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