Outage in Greenhouse

Disruption in API keys for some organizations

Resolved Minor
November 30, 2023 - Started 5 months ago - Lasted about 23 hours
Official incident page

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Outage Details

Some customers across silos reported problems accessing their Greenhouse instances. We have restored account access and our teams are investigating the root cause. Affected customers may experience continued disruption in API connectivity while we resolve.
Components affected
Greenhouse API
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/01/2023 04:51PM

Impacted customer API keys have been restored

IDENTIFIED 5 months ago - at 11/30/2023 09:17PM

The issue has been identified and we're working to restore impacted integrations for affected customers.

INVESTIGATING 5 months ago - at 11/30/2023 06:24PM

Some customers across silos reported problems accessing their Greenhouse instances. We have restored account access and our teams are investigating the root cause. Affected customers may experience continued disruption in API connectivity while we resolve.

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