Resolved Upstream routing issues affecting Vietnam ISP's
Currently there appears to be an upstream network issue with the Amsterdam Internet Exchange in Hong Kong causing packet loss to customers located in Vietnam. At this time we're monitoring the situation and attempting to get into contact with network operators to attempt to get this resolved.
Resolved NS1/NS2 DNS Cluster Outage
We are investigating an issue impacting the NS1/NS2 DNS cluster.
Resolved Amsterdam Connectivity Issue
We are investigating an issue impacting connectivity to our Amsterdam network.
Resolved Dallas Hardware Event
We are currently investigating a hardware issue in our Dallas facility. This currently is affecting certain computes as well as certain shared and reseller servers. We are actively failing them over to other available hardware in the facility.
Resolved Cloudflare DNS resolver issues affecting customer websites
Cloudflare is currently experiencing a global infrastructure issue that may impact your sites/services. This is not a Hawk Host outage and all of our servers are currently online. You may experience issues reaching our website and helpdesk at this time. Status updates from Cloudflare can be found at https://www.cloudflarestatus.com/incidents/b888fyhbygb8
Resolved Failed RAID card on AMS210
The AMS210 reseller server has had its RAID card fail. We're working with the facility to get this replaced at this time.
Resolved Upstream Network Outage
We are aware of an upstream issue impacting multiple Hawk Host properties, including certain datacenters and our websites. Updates will be provided here as we have more information.
Resolved HKG005 Server Outage
Our team is investigating an outage impacting the HKG005 server in Hong Kong.
Resolved Client Area Inaccessible
We are currently investigating an issue impacting access to our client area. This issue has no impact on customers websites or services.
Resolved Hawk Host web properties
We're currently investigating an issue affecting all Hawk Host web properties. All customer services are unaffected.
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