hCaptcha Status

Resolved Dashboard under maintenance

Metrics requests for some sitekeys will be under maintenance for approximately 30 minutes as cache service updates are made to metrics systems.

Resolved Dashboard under maintenance

Logins and signups on the Dashboard may see elevated error rates over the next 15 minutes as changes are made to associated database resources.

Resolved Dashboard under maintenance

Error rates for logins are currently increased due to an ongoing cloud provider service incident. hCaptcha CAPTCHA service is unaffected.

Resolved Elevated error rates on some requests in Brazil

Due to an issue with an upstream provider, 0.35-0.87% of requests in Brazil (primarily in Sao Paolo and nearby regions) are experiencing elevated error rates. We expect to resolve this shortly.

Resolved Dashboard under maintenance

Dashboard logins and authenticated API requests will be unavailable for approximately 3 minutes.

Resolved Dashboard under maintenance

The issue has been identified and a fix is being implemented.

Resolved Dashboard updates may take longer than usual

Updates made to sitekeys and account settings make take longer than usual to be reflected in the live production service for some users while queue maintenance is underway. This will affect approximately 5% of users in the EU region.

Resolved Dashboard under maintenance

Some users may be unable to log in to the dashboard over the next ~10 minutes during maintenance.

Resolved Sitekey creation temporarily paused for free users during dashboard maintenance

For free (non-enterprise) accounts, self-serve sitekey creation will be paused for 10-15 minutes. You may see an error message during this window.

Resolved Dashboard under maintenance

The dashboard will be under maintenance for approximately five minutes, and may be unavailable for users in some regions during this time.