Outage in Heap
Session Replays Not Available For Viewing
Resolved Minor
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Outage Details
Components affected
Heap AppLatest Updates ( sorted recent to last )
Session replays are now displaying normally in Heap. No data was lost.
Session replays should now be displayed correctly. There was no data loss involved. We are continuing to monitor session replays.
We are continuing to monitor this issue and will provide an update in two hours.
We have identified an issue where session replays are not available for viewing (past 8 hours). This does not affect session replay capture.
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