Latest Helium Blockchain Official Outages
We continuously monitor the official Helium Blockchain status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Helium Blockchain outages.
Major Resolved · 7 months ago · lasted about 8 hours
Validators with a corrupted region cache are preventing block production. The core team is working with operators to fix affected validators to resume block production. Sorry for the inconvenience and thanks for your patience. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.
Minor Resolved · 7 months ago · lasted about 8 hours
Blockchain stalled at block height 1619546
The blockchain is currently stalled at block height 1619546 after activating the regional chain variables. The core team is working through the issue with the Validator Operators. We will provide an update as soon as we know more. Funds are safe.
Major Resolved · 7 months ago · lasted 1 day
Helium API Service Scheduled Maintenance Continues
The Helium API Service is still offline due to unforeseen issues during the maintenance window. The team is working through a resolution and will update time of resolution as soon as possible. During this time: ▫️Submitting transactions will be unavailable in the Helium Hotspot App and Helium Wallet App. (Transactions include Add Hotspot, Assert Location, Payments, Burns, and Transfer Hotspots) ▫️ Information displayed in the Hotspot App, Wallet App, and Explorer will be unavailable, out-of-date, or delayed. ▫️ Mining, Rewards, and data transfer are not affected, but their transactions will be delayed until the maintenance is over. While the main Helium API is still down, you might be able to do what you’re trying to do using community data sources such as: https://hotspotty.net/ https://hntscan.io/ https://www.heliumboard.com/ https://heliumtracker.io/ https://heliumgeek.com/ Give some of these tools developed by the Helium community a spin!
Major Resolved · 7 months ago · lasted about 8 hours
The core developers and validator operators have noticed a chain halt at block 1,589,496. We are investigating the root cause. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.
Major Resolved · 8 months ago · lasted about 1 hour
The core team is investigating the chain halt that occurred at block height 1,575,955. The network appears to have hit the same issue that was cleared earlier and most likely the root cause of the initial outage. The core team and Validator operators in the community are working together to resolve this issue. Hotspots will not be participating in Proof of Coverage until block production resumes. All funds are safe, but pending transactions will be delayed until we can resolve this halt. Pending Transactions include adding a Hotspot, changing a Hotspot Location, transferring a Hotspot, payments, and token burns. At this time, data transfer is not affected by the chain halt.
Major Resolved · 10 months ago · lasted about 10 hours
The core team is investigating the chain halt that occurred at block height 1469951 as a result of activating the latest chain variable. All funds are safe, but pending transactions will be delayed until we can resolve this halt. Rewards will be delayed until the chain can move forward. Pending Transactions include: - Add Hotspot - Assert Location - Transfer Hotspot - Payment Transactions - Burn Transactions
Minor Resolved · 11 months ago · lasted about 3 hours
Blockchain Stopped at block 1435692
Consensus Group has stopped producing blocks at block height 1435692. The core team is investigating. At this time, submitting transactions to the blockchain will remain pending and will not clear. Transactions include: * Add Hotspot * Assert Location * Transfer Hotspot * Burn Transaction * Payment Transaction * Stake Validator * Transfer Stake Mining rewards are affected (no blocks, no PoC, no rewards), and affects everyone equally. Device Transfer is not affected. We will be back in 2 hours or sooner for an update.
Maintenance Resolved · about 1 year ago · lasted about 7 hours
Emergency Maintenance Helium APIs
Due to performance craziness today we need to take the API down for no more than an hour to change some configuration and also free up some space on the primary db. We will time box this controlled outage to 1 hour. Please let us know if you have any questions.
Helium Blockchain problems reported by users
User-reported problems for Helium Blockchain in the last 12 hours. It's a collection of user reports from different sources.
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What is Helium?
Powered by the Helium Blockchain, The People’s Network represents a paradigm shift for decentralized wireless infrastructure.
Frequently Asked Questions
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