Outage in Help Scout

Connections Issues

Resolved Minor
May 16, 2022 - Started almost 2 years ago - Lasted 9 minutes
Official incident page

Need to monitor Help Scout outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Help Scout, and never miss an outage again.
Start Free Trial

Outage Details

We’re seeing reports of sporadic long page loads accompanied by timeouts when trying to access the web app. We're currently investigating and will share updates as we can.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/16/2022 03:01PM

The web-app is back online and we're currently monitoring the situation as things continue to recover.

INVESTIGATING almost 2 years ago - at 05/16/2022 02:55PM

We’re seeing reports of sporadic long page loads accompanied by timeouts when trying to access the web app. We're currently investigating and will share updates as we can.

Latest Help Scout outages

Connection Issues - about 8 hours ago
Connections Issues - 3 days ago
Connection Issues - 6 days ago
Docs Connection Errors - 22 days ago

Start monitoring Help Scout and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime