Help Scout status

Everything seems OK

Want to know when
Help Scout is down?

Real-time notifications when Help Scout is having problems. Monitor cloud services like AWS, Google Cloud, Fastly & and all the tools you use in your business.

Start today for FREE

Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

Last known issue was 3 days ago

Latest Incidents

Resolved Outbound email delays

We're investigating a problem with outbound email delivery via Help Scout's servers, including replies that you send to your customers and system emails that we send to you, such as notifications or confirmation emails. Mailboxes using custom SMTP or Google oAuth settings are not impacted. We'll post more information here as we have it.

Resolved Email Delays

We're investigating a problem with email delivery. Your Help Scout replies might be slow to send until we're in the clear. We'll post more information here as we have it.

Resolved Slow Page Loads

We're looking in to reports of slowness across Help Scout. Some customers may notice a long delay when attempting to interact with chats, move between pages or take actions in Help Scout. We'll update here when we have more information.

Monitor all your essential tools

  1. Step 1 Create an account

    Start with a trial account that will allow you to monitor up to 10 services. When you're ready upgrade to monitor up to 200 services.

  2. Step 2 Select your tools

    There are 1165 services to choose from, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.

IsDown App

Benefits

All your services status in one place

Check the status of all your tools in one place. No more going to each one of the status pages and manage it one by one.

Real-time notifications on incidents

We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Access to 1165 tools status

We integration with hundreds of tools and add more every week.

3 minutes to set up everything

Create an account. Choose the tools you want to monitor. Set up where you want to get the notifications.

Who is this for?

Engineering

You already monitor internal systems. Add another dimension (external systems) to your monitoring data and complement it with the external factors.

Customer Support

Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.

Marketing

One of your competitors is down? Maybe a good time to spread the word about your service.
Services Available
1165
Incidents monitor in the last year
37804

Ready to start monitoring your tools?

Start today for FREE