1 incidents in the last 7 days
4 incidents in the last 30 days
Last known issue was 3 days ago
Resolved Outbound email delays
We're investigating a problem with outbound email delivery via Help Scout's servers, including replies that you send to your customers and system emails that we send to you, such as notifications or confirmation emails. Mailboxes using custom SMTP or Google oAuth settings are not impacted. We'll post more information here as we have it.
Resolved Email Delays
We're investigating a problem with email delivery. Your Help Scout replies might be slow to send until we're in the clear. We'll post more information here as we have it.
Resolved Slow Page Loads
We're looking in to reports of slowness across Help Scout. Some customers may notice a long delay when attempting to interact with chats, move between pages or take actions in Help Scout. We'll update here when we have more information.
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