Minor · 23 days ago · lasted about 1 hour
Some webhooks could be experiencing delays. Our engineers are looking into this now. Apologies for the possible disruption to your day!
Minor · about 2 months ago · lasted about 1 hour
Some Users are experiencing slow page loads, timeouts and errors across the web app. Our team is looking into it!
Minor · about 2 months ago · lasted 32 minutes
We’re seeing some reports of slow page loads and timeouts across the web app. Our team is looking into it!
Major · 2 months ago · lasted about 4 hours
We're currently investigating an issue that's preventing conversations from showing up in the Closed folder or in search. We'll provide an update as soon as we have more details to share.
Minor · 3 months ago · lasted about 1 hour
We've received reports of collision detection working only intermittently. Our engineers are looking into the problem now.
Major · 3 months ago · lasted 17 minutes
We've been alerted to errors across Help Scout, and access issues across the board. We're investigating and will update here when we have more information.
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